Shipping Terms:
Shipping rates will be determined at the time of checkout based on package size, weight, distance, and shipping provider. Select items may be eligible for expedited shipping. Orders placed for in-stock merchandise before 2 PM Central Standard Time will be processed same-day. Any orders received after 2 PM will be processed the following business day. Shipping and delivery timelines for items not in-stock will vary depending on manufacturer and partner suppliers.
Delivery
For Chemical Supplies and Select Accessories Only:
Shipping is available anywhere in the 48 contiguous United States. Shipment tracking and delivery timelines will vary based on shipping service provider and distance. Tracking information will be provided when available. Once an order has been processed, questions regarding arrival time and shipping status should be directed to the shipping service provider.
For Spas and Custom Order Items:
Delivery and installation for Spas, Swimspas, Covers, and select custom order items will be handled in-house, and is only available in the Dallas, Fort Worth metroplex and surrounding areas in North Texas. Delivery timelines will depend on schedule availability. Schedules will be determined at the time of purchase, and may be subject to change based on weather, destination conditions, and other factors.